It is important for companies to have processes in place for oversight of their vendors. While vendor audits provide valuable insights into vendor strengths and weaknesses, having a robust process for managing vendors enables companies to ensure gaps are addressed and vendor performance is aligned to client expectations. There are many tools available to support vendor management activities. The use of Quality Technical Agreements (QTAs) is key for GMP vendors as this makes it very clear who is accountable for what as well as frequency of reviews, meetings and timelines of deliverables.